Order Cancellations:
If you need to cancel your order, please reach out to us via our 'Contact Us' page.

Please note that all cancelled orders incur a minimum 5% fee (which may vary by product; see details below). This charge covers non-refundable payment processing fees and other overhead expenses Aklaim Tuning incurs.

Standard Returns: Aklaim Tuning gladly accepts returns for most unopened, unused products within 15 days of delivery. Please note the following exceptions and rules:

• International Orders: We cannot process returns for items shipped outside the US and Canada due to carrier restrictions.

• Restocking Fees: Returned hardware items incur a 15% restocking fee. Your refund will be processed once the items are returned to our facility and inspected.

• Software & Tuning Devices: Orders for tunes, tuning cables, and tuning dongles are non-refundable once they have been fulfilled and shipped out.

• Made-to-Order & 3rd Party Items: Per our manufacturer agreements, certain items (like custom wire harnesses) are non-refundable. We always note this on the specific product page.

• Shipping Costs: All shipping fees are non-refundable, as we cannot recoup costs from third-party shipping carriers. A flat $20 return shipping fee applies to all returns and is deducted from your refund, unless the item is a rental service that includes a prepaid label.

Fitment & Compatibility:
Customers are fully responsible for confirming product fitment before completing a purchase. The fitment guides on our website are helpful tools, but they do not guarantee compatibility with your specific vehicle. To be safe, always check your vehicle's manual, consult a professional mechanic, or review the manufacturer's specs. Standard return policies and restocking fees apply to items returned due to incompatibility.

Price Matching: 
Because our pricing is dictated directly by our suppliers, Aklaim Tuning does not offer price matching or price adjustments against other retailers.